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LexopMay 21, 2024 9:00:00 AM1 min read

The Atlantic Federal Credit Union Partners with Lexop to Transform Member Communications and Payment Experiences

May 21, 2024 - Lexop, a leader in innovative payment and communication solutions, is thrilled to announce a new partnership with The Atlantic Federal Credit Union (FCU). This collaboration aims to enhance member communications, minimize delinquency, and improve the overall member experience in facilitating payments.

The Atlantic FCU, which serves the Essex and Union county communities in New Jersey and has been dedicated to the financial well-being of its members for more than 85 years, is known for offering a comprehensive suite of financial services that rival traditional banks. By partnering with Lexop, The Atlantic FCU aims to leverage advanced technology to simplify its members' financial management and interactions.

Lexop's cutting-edge platform will enable The Atlantic FCU to communicate with its members through preferred digital channels, ensuring timely and effective engagement. This strategic move is expected to significantly reduce delinquency rates and streamline the payment process, providing a seamless and user-friendly experience for all members.

Sandra Hilenski, Chief Financial Officer of The Atlantic FCU, shared her enthusiasm about the partnership, stating, "We chose Lexop because of their shared commitment to leveraging technology to achieve our objectives. Their platform offers the flexibility and effectiveness we need to enhance our member communications and simplify the payment process. We are excited to see this partnership's positive impact on our members."

"We are delighted to welcome The Atlantic FCU to the Lexop family. Our mission has always been to empower credit unions with the tools they need to improve financial interactions and member satisfaction. This partnership underscores our commitment to delivering innovative solutions that make a real difference," said Amir Tajkarimi, CEO & Co-Founder of Lexop.

The collaboration between Lexop and The Atlantic FCU marks a significant step forward in utilizing technology to improve financial services and member satisfaction. Join the growing community of credit unions that have transformed their collections performance and the past-due member experience with Lexop. Book a demo to get started.

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Lexop helps companies retain past-due customers by facilitating payment and empowering them to self-serve.

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