Our clients report a 500% increase in collections
Lexop has developed an online solution that allows us to send notices and collect payments electronically. Their data-driven approach uses business intelligence to offer alternative payment solutions to our customers and significantly improve our payment collection process.
Antoinette Noviello, VP Audit & Finance
What our
customers say
Lexop has developed an online solution that allows us to send notices and collect payments electronically. Their data-driven approach uses business intelligence to offer alternative payment solutions to our customers and significantly improve our payment collection process.
Antoinette Noviello, VP Audit & Finance
Improve and monitor customer outreach
In today's world, customers prefer to be engaged via digital channels. Lettermail has become obsolete and phone calls tend to be avoided. With its Certified Email™ technology, Lexop provides an easy-to-use interface that allows collection teams to reach thousands of clients within seconds, while being able to track all interactions in real-time. Its 3-step process requires zero infrastructure change and enables users to (i) import customer data directly from their CRM, (ii) select a message template, and (iii) ensure each customer receives a personalized message via email or SMS. Once a collection campaign is sent out, users can visualize and monitor its success right from their dashboard.
Offer a better payment experience
Customers are more likely to pay when they have better options. As such, Lexop helps you to present customers with alternative payment solutions in order to increase the likelihood of collection. With the click of a button, Lexop directs customers to a secure portal which offers flexible amount options and scheduled payment agreements. The platform also enables collection teams to easily optimize disbursement amounts by allowing the customer to pay you in full, or select a lesser amount from a given range.
ANALYZE
Optimize collection rates
Our data-driven approach uses business intelligence to improve accounts receivable collection processes. By analyzing customer behavior, Lexop helps you identify trends to increase collection success and determine optimal payment amounts. You'll enjoy valuable insights derived from your own campaigns, such as the best times to reach clients, the most effective message templates, the likelihood of payment, and much more!