November 6, 2024—Southwest Heritage Credit Union (SWHCU), a long-standing member-owned financial institution in the Permian Basin, announces its partnership with Lexop, a leading provider of digital collections software. This collaboration aims to provide SWHCU members with a seamless and efficient payment experience, allowing them to settle payments quickly and easily before collections calls begin.
By integrating Lexop’s technology, SWHCU continues its commitment to enhancing member convenience and service quality through innovative digital solutions.
"We chose Lexop because it allows our members to pay in a quick and easy manner before we start calling," said Mark Williams, EVP/Chief Operating Officer at SWHCU. "This partnership aligns with our core values of commitment and integrity, and we are excited to offer our members more flexible and user-friendly payment options."
"At Lexop, we believe in creating frictionless experiences that prioritize member needs," said Amir Tajkarimi, CEO & Co-Founder of Lexop. "Our partnership with Southwest Heritage Credit Union reflects our shared vision of leveraging technology to deliver better financial outcomes and strengthen member relationships."
Lexop’s platform will enable SWHCU to streamline its payment processes, reduce delinquency rates, and improve overall member satisfaction. The integration reflects both organizations’ dedication to leveraging technology to create a better, more compassionate financial experience.
Join the growing community of credit unions that have transformed their collections performance and the past-due member experience with Lexop. Request a demo to get started.
