August 14, 2024 - Lexop, a leader in digital collection solutions, proudly announces a new partnership with Dowagiac Area Federal Credit Union (DAFCU). This collaboration will significantly enhance the digital services offered to Dowagiac CU’s members.
Founded in 1972, Dowagiac Credit Union serves the communities of Cass and Van Buren counties in Michigan. Known for its commitment to providing excellent service and support, Dowagiac CU has continually sought innovative ways to meet its members’ evolving needs to ensure the stability and growth of the credit unions. Partnering with Lexop aligns perfectly with this mission.
Lexop is dedicated to revolutionizing the collections process, focusing on efficiency, compassion, and member-friendliness. Through this strategic partnership, Dowagiac CU will implement Lexop’s technology to streamline their collections operations and elevate the overall digital experience for their members. Lexop’s platform simplifies the management of overdue accounts, providing better visibility and reporting, and making it easier for members to make payments on past-due loans and negative accounts, boosting financial confidence and reducing stress for members.
“When it came to collections, DAFCU wanted a partner who embodies the credit union philosophy of ‘people helping people,’” said Erik Tapia, DAFCU CEO. “Lexop provides us with the ability to work collections while still maintaining a focus on helping and empowering our members.”
“We are excited to collaborate with Dowagiac Credit Union to support their mission of enhancing member financial well-being,” said Amir Tajkarimi, CEO & Co-Founder of Lexop. “Our goal at Lexop is to transform the collections process into one that is empathetic and user-friendly. This partnership is a testament to our shared commitment to improving financial experiences for credit union members.”
This partnership highlights Lexop’s dedication to helping credit unions optimize their collections processes while maintaining an empathetic approach. Together, Lexop and Dowagiac CU are poised to deliver a seamless and empowering financial experience for their members.
Join the growing community of credit unions that have transformed their collections performance and the past-due member experience with Lexop. Request a demo to get started.
