Give your past-due customers a simple way to pay their utility bill
The last thing your past-due customers want is their services disconnected. Providing them with easy, flexible ways to pay their late bills not only enhances the past-due customer experience and keeps their services running, but helps your company minimize losses.
Flexible payment options
Give your past-due customers what they want. They prefer flexible, digital payment options to settle their accounts. Set their mind at ease by allowing them to pay over time with a flexible payment arrangement.
Reduce service interruptions
Don’t let it get to the point where your past-due customers have to get their services disconnected.
Automate communication with multiple, personalized digital payment notices to remind them their accounts are past-due and what their options are to pay.
Ensure confidence with legal proof
In situations where you need to disconnect past-due customers, proof of payment notices sent are invaluable. Track emails with a complete audit trail of customer interactions and protect your organization, knowing all communication with your customers is considered legally delivered.
