The best customer outreach and payment recovery solution for telcos
Increased competition in the telecommunications sector presents significant challenges in terms of innovation and retention. Today’s customers have higher expectations and they want a more personalized, secure, and digital experience. And this also applies to collections.
Leveraging technology for collections not only modernizes processes and tactics, but also improves communication with customers and offers the convenience they need to make their repayment process more autonomous.
Lexop helps you reach your customers through preferred digital channels, deliver personalized messages, and offer a simple & intuitive payment experience on any device.
Benefits to your company
Real-time, digital and trackable customer outreach
Higher payment recovery and customer retention at lower operational costs
Enhanced business intelligence through behavioral data and analytics
Benefits to your customers
Mobile-friendly and personalized communication adapted to today's modern habits
Self-serve payment portal accessible 24/7 with no login required
Flexible payment options and automated payment agreements
“ Their data-driven approach uses business intelligence to offer alternative payment solutions to our customers and significantly improve our payment collection process. ”
Antoinette Noviello, VP Audit & Finance