Give your past-due customers a simple way to pay their late bills
Customers who are late on their bills should still be valued. Financial services and banking institutions need to give their past-due customers control and flexibility over how they pay their late bills to help minimize company losses.
Flexible payment options
Give your past-due customers what they want. They prefer flexible, digital payment options to settle their accounts. Set their mind at ease by allowing them to pay over time with a flexible payment arrangement.
Enhanced customer experience
With financial transactions moving online, collection tactics and transactions should follow suit. Automated emails with personalized messaging unique to each customer help them on their payment journey.
Access to a secure online past-due payment portal where they can make a minimum payment or arrangement allows for a seamless experience that puts past-due customer needs first.
Remain compliant
Ensuring software is compliant with your company’s security requirements is crucial to making sure breaches don’t occur.
Safeguards such as data encryption, security audits, and vulnerability analyses are just a few of the initiatives needed to ensure your data is safe.
Isabelle Gagnon | General Manager
