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Achieve Better Member Engagement 

Every member deserves respect and understanding, especially during financial difficulties. With Lexop, your members will feel valued and supported throughout the collections process.

ENGAGE

Reduce time spent icon Improve the Member Experience
by putting members first throughout the collections process.
 
Reduce time spent icon Increase Repayment Rates
by providing a self-service payment portal for past-due bill payments.
 
Reduce time spent icon Boost your CSAT and NPS Scores
from a better, more empathetic member experience.
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SEE THE DIFFERENCE LEXOP CAN MAKE FOR YOURSELF

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A Comprehensive Outreach Strategy

Digital Payment Reminders

Combining SMS with email creates a cohesive communication plan that maximizes the strengths of both channels.

Immediate Reach and High Open Rates

Text messages are typically opened within minutes of receipt, offering a level of immediacy unmatched by other communication mediums.

Personalized and Direct Communication

Customizable templates provide a personal touch, making members feel valued and heard, which is crucial in fostering a positive member experience.

Two-Way Texting

Members can interact with your institution in real time, asking questions, clarifying payment details, or requesting assistance—all within a single text thread.

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White-Label Solution

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Multichannel Delivery

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Enhanced Member Experience

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Real-Time Interaction
BUT DON'T JUST TAKE OUR WORD FOR IT...

Loved on G2, the largest and most trusted software marketplace

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"What I enjoy the most is being able to reach a vast quantity of client segments through dynamic campaigns quickly. The client engagement statistics are in real-time. Based on the data, I can adjust risk strategies."
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"Lexop is helping us solve collections on past due accounts. We enjoy that the platform is able to do both email and SMS messages to delinquent accounts to maximize collections."
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"We didn't know how valuable SMS customer reminders could be. They allowed us to optimize our campaigns and get the attention of several customers to make payments toward their debt.”

SEE THE DIFFERENCE LEXOP CAN MAKE FOR YOURSELF

BOOK A DEMO

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