Fig Partners With Lexop to Enhance Digital Collections Experience
February 20, 2024 - Lexop, a leader in collection software solutions, is excited to announce its partnership with Fig Financial Inc. (“Fig”), a Canadian fintech known for its fully digital, personal installment loans. This collaboration will enhance the customer experience by providing a streamlined, efficient collections process, complementing Fig's best-in-class digital lending experience.
Fig's mission to revolutionize digital consumer lending in Canada aligns perfectly with Lexop's innovative approach to collections. Together, we are leveraging technology to automate and refine the customer journey, making every interaction more efficient, empathetic, and user-friendly.
Lexop’s CEO & Co-Founder shared his enthusiasm for the partnership, “We are thrilled to embark on this journey with Fig, a company that not only shares our dedication to innovating in the financial services sector but also our commitment to improving the customer experience through technology. Together, we are setting new standards for customer care in digital lending, ensuring that borrowers are supported and empowered through every step of their financial journey.”
“Providing an exceptional customer experience is something we highly value at Fig. By partnering with Lexop, we can further enhance our end-to-end digital loan offering by providing a streamlined, digital collections platform to our customers,” said Jon Nguyen, Head of Business Operations at Fig.
Join the growing community of financial institutions that have transformed their collections performance and past-due customer experience with Lexop. Contact our team to get started today.
