Lexop surveyed over 1,100 past-due consumers in the United States. In our 2023 report, you’ll gain an understanding of the financial state of past-due consumers, the reasons for late bills, their sentiments and experiences as past-due customers, and the improvements businesses can make to their billing and collections process to significantly reduce late payments.
As you look to reduce late payments and find better ways to reach and engage your customers, this report will provide data and insights to help you build a collection strategy that increases repayment success.
BEHIND ON BILLS
A 2023 survey of past-due consumers
This report provides data and insights to help you build a collection strategy that increases repayment success.