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Boost Efficiency with Our Resolution Platform
Automate payment reminders in members' preferred digital channels to achieve operational cost savings and enhanced efficiency.
Engage with empathic communication for a better member experience, improved satisfaction, and higher repayment rates.
Collect more late payments by allowing members to make payments through an integrated self-service payment portal.
Analyze real-time data and get insights into campaign engagement, daily payment activity, and member preferences.
Who Uses Lexop's Digital Collection Software?
- Credit Unions
- Financial Institutions
- Enterprise
Put Your Members First in the Collection Experience
Credit unions choose Lexop because we prioritize their members' well-being throughout the collections experience. Our technology empowers members with flexible solutions and supportive communication, even when they're facing financial challenges. By choosing Lexop, credit unions create a win-win situation, improving collections efficiency and building strong connections with their members based on empathy and care. With Lexop you can:
- Support your members and improve satisfaction
- Modernize communication with digital contact methods
- Collect efficiently by reducing manual tasks
- Understand member behavior with real-time data analytics
Scale Your Collection Process and Improve Your Bottom Line
Financial institutions trust Lexop to deliver cost-effective account recovery solutions. Our platform equips collection teams with the tools necessary to proactively handle delinquent accounts, reduce losses, and optimize collections performance. This dual focus ensures the financial well-being of both the lender and its valued customers. With Lexop you can:
- Reduce loan servicing costs
- Decrease operational costs
- Provide a positive customer experience
- Stay compliant with built-in audit trails
Streamline Contact Center Collection Processes
Organizations choose Lexop to transform their collection strategies. Lexop enables debtors to offer self-service options, reduce the reliance on call centers, and foster a more personalized, user-friendly experience for their customers. Our software allows companies to strike a perfect balance between cost efficiency and enhanced customer satisfaction, making it the go-to choice for businesses aiming to elevate their collections approach. With Lexop you can:
- Reduce call center volume
- Increase self-cure rates
- Decrease operational costs
- Provide a positive customer experience
Our User Satisfaction Rates
Loved on G2, the Largest and Most Trusted Software Marketplace
![web_g2 summer_high performer](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/web_g2%20summer_high%20performer.png?width=192&name=web_g2%20summer_high%20performer.png 192w,
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![web_g2 summer_momentum](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/web_g2%20summer_momentum.png?width=192&name=web_g2%20summer_momentum.png 192w,
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![cropped_CreditandCollections_HighPerformer_HighPerformer](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/cropped_CreditandCollections_HighPerformer_HighPerformer.png?width=192&name=cropped_CreditandCollections_HighPerformer_HighPerformer.png 192w,
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![highperformer_winter24](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/highperformer_winter24.png?width=192&name=highperformer_winter24.png 192w,
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![Fall_2023_High Performer-1](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/Fall_2023_High%20Performer-1.png?width=192&name=Fall_2023_High%20Performer-1.png 192w,
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![high performer americas](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/medal-1.png?width=192&name=medal-1.png 192w,
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![Lexop_G2 badge_High Performer-2](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/Lexop_G2%20badge_High%20Performer-2.png?width=192&name=Lexop_G2%20badge_High%20Performer-2.png 192w,
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![Lexop_G2 badge_Best Meets Requirements-1](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/Lexop_G2%20badge_Best%20Meets%20Requirements-1.png?width=192&name=Lexop_G2%20badge_Best%20Meets%20Requirements-1.png 192w,
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![Lexop_G2 badge_Easiest Admin-1](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/Lexop_G2%20badge_Easiest%20Admin-1.png?width=192&name=Lexop_G2%20badge_Easiest%20Admin-1.png 192w,
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![Lexop_G2 badge_Easiest to do business with-1](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/Lexop_G2%20badge_Easiest%20to%20do%20business%20with-1.png?width=192&name=Lexop_G2%20badge_Easiest%20to%20do%20business%20with-1.png 192w,
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![Lexop_G2 badge_Easiest to use-1](https://6034969.fs1.hubspotusercontent-na1.net/hub/6034969/hubfs/Lexop_G2%20badge_Easiest%20to%20use-1.png?width=192&name=Lexop_G2%20badge_Easiest%20to%20use-1.png 192w,
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Invest in Your Collections Success
Improve your contact rates, payment recovery, and past-due member experience with Lexop.Generate time-saving automated workflows that can scale with rising delinquencies.
Provide personalized communication across your members' preferred digital channels.
Make better decisions with real-time campaign insights and reports.
Invest in Your Collection Success
Improve your contact rates, payment recovery, and past-due member experience with Lexop.
Work Smarter
Generate time-saving automated workflows that can scale.
Boost Member Relationships
Provide consistent communication in preferred channels.
Higher Repayment Rates
Deliver a convenient, self-serve payment experience.
Take the Guesswork Out
Get real-time data-driven analytics.
Where We're Going
Lexop is coming to a city near you!
Ready to Learn More?
Read our latest blog posts to stay in the loop and explore new ways to power your collection operations.